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BLG Leadership Insights

Problem Solving Cultures Create Reflexive Vs. Reflective Leadership

reflexOrganizations that have problem solving cultures customarily discuss work-related problems. Suggestions, recommendations, and comments are valued in an problem solving culture.

Problem solving cultures will aim to ask the following questions:

1. What happened during the task–how did it go?

2. Why did the things that went wrong, go wrong?

3. What went well?

4. What helped these successes?

5. What can be done differently next time? What can be learned for the future?

6. What should be done just the same, as it was such a success?

Of course, these questions can be asked in different ways, with different agendas, and with different purposes.