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Avoid the Leadership Achilles’ Heel

Showing interest in others can be your leadership Achilles’ heel.

You can take leadership survey upon leadership survey and you can be competent in many ways, but if you can’t convey to others that you have serious interest in them you’re likely to be tripped up by the leadership Achilles’ heel.

You have to transcend hollow tokenism and really reach out.

Nothing is worse than being dismissed by someone because they think you are self-absorbed and don’t give a damn. It creates animosity in the office and it’s a hard feeling to change.

To maintain interest in others in an office environment or on a virtual international team you can avoid the leadership Achilles’ heel by paying mind to the following steps:

1. Initiate Conversations: Don’t wait for people to come to talk to you. Take the time to find an item of conversation that is not only interesting to you but also to the other person. When it comes to opinions, ask for input and engage in friendly debate.

2.  Be Thoughtful When Questioning: Leaders and managers must recognize that certain conversations and questions are off-limits. However, it shouldn’t stop leaders from asking their team about their well being with regard to their career and their hesitations. If you close yourself off completely, you run the risk of never showing a real interest in others. Too many questions can be off-putting.

3. Don’t Look at Your Watch: Not everyone is an expert conversationalist with an arsenal of witty anecdotes. But everyone has a story to tell. Listen, don’t yawn. Maybe you’ll learn something. You’ll certainly show that you’re interested.

4. Be Interested (Even When You’re Not): People will come to you with problems, new ideas, and complaints that make the prospect of watching grass grow seem exciting. Office life will produce dull discussions, but it’s your job to be interested. If you think that too much time is being wasted, suggest shorter meetings or more to the point memos, but always maintain a healthy enthusiasm. If someone nodded off during one of your presentations, how would you take it?

5. Enjoy the Conversation: Conversations have to end.  You have meetings and things to do, but once and a while let the conversation run its natural course before checking your watch and running off. It shows that you care and that you are enjoying yourself. If you make the time to idly chat with someone, they’ll take the time to do a better job.

6. Continue the Conversation: Conversations are like baseball games. They can go on for hours and last for days. Your job is to not forget the score. Don’t lose the thread of conversations. If you can’t remember what you were talking about it means you probably weren’t listening and were just waiting to speak. If it helps, make notes.

7. Shoulder the Sacrifice: Don’t be reluctant to help out in small ways here and there. It shows that you care and you have time for other people. If you never extend small favors to others, don’t expect them to think you care.

8. Show Your Vulnerability: Humans make mistakes. Egotistical humans don’t readily admit their mistakes. Be approachable and the first to point out your own errors. You’ll be easier to talk and relate to.

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BLG Leadership Insights Features

Leading Generation X, Y and Z

It’s easy as you get older to just give up. Technology is confusing. It takes a great deal of energy to keep up with the almost hourly changes in how we communicate. So why bother? You might be saying to yourself: “Hey, we’ve been successful, so why not just keep doing what we’ve been doing for the last couple of decades?”

Well, the painful truth of it all is that before you know it, you’ll be hiring people who have nothing in common with you.

Each year since 1998 Beloit College has released something called The Beloit College Mindset List. According to the college’s website it’s a list that “provides a look at the cultural touchstones that shape the lives of students entering college this fall” or as I like to call it “a list that makes you feel really, really old.” This year’s list for the incoming class of 2014 includes such gems as:

  • John McEnroe has never played professional tennis.
  • DNA fingerprinting and maps of the human genome have always existed.
  • Email is just too slow, and they seldom if ever use snail mail.
  • Fergie is a pop singer, not a princess.
  • Computers have never lacked a CD-ROM disk drive

Beloit College started the list in order to help the faculty avoid using “dated references” in the classroom. But this list illuminates much more. It highlights the point that being a leader is more than just profits and quarterly statements. It’s about having an open line of communication with those you lead. It’s about never losing touch with what each of your employees understands and finds relevant. It’s about making sure everyone is on the same page, working towards the same goals and getting things done.

Sure, this year’s list will make anyone over 40 (heck anyone over 30 for that matter) laugh and reminisce about a simpler time (by “simpler” of course I mean connecting to your $20-a-month AOL account with a dial-up modem). But it will also remind you that the concept of leadership is an organic thing: It must keep adapting, growing and advancing or it dies. So check this list out and understand that soon enough these 18-year-old freshmen will be the backbone of your organization.

THE MINDSET LIST OF THE CLASS OF 2014

Picture Credit: Aldoaldoz

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BLG Leadership Insights

Charisma is not Enough, You Have to Execute [Video]

penguinsCharisma has been played up as a key to leadership. It is, however, a double-edge sword. In the hands of some it’s hope, in the hands of others it’s terror. Charisma is more of a promise of leadership, rather than leadership. In the final analysis charisma may get them on your side, but the real issue is execution. Charisma is a overplayed attribute. A characteristic that may be helpful, but not a attribute that determines leadership.

Saints and sinners have have had charisma, but the leaders that are remembered, the leaders that count, are those that have shown the capacity to get things done. Charisma may give you an opportunity to lead, but it doesn’t mean you are a leader.