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Leadership & Marshmallows

When people think about pretzels and beer—they probably imagine a sports bar. Mitchell Greenberg thinks about marshmallows.

Mitchell’s marshmallow mania begins a year and half ago. After 15 years of production design he was tired—and also curious. He wanted to know how to make marshmallows.[1]

So Mitchell took to the kitchen with no culinary experience and made his first batch of marshmallows. To his shock he discovered that handmade marshmallows aren’t like their fluffy, flavorless, manufactured brethren. They’re in a different country all together. They are chewy, packed with flavor, and they possess a real, interesting texture.

“I shared them with my friends and family and they loved them,” Mitchell says over the phone. “I had a positive reaction from everyone. When they taste the marshmallows you can see the smile on their face.”

Buoyed by the wide smiles Mitchell spent six months refining his marshmallow recipe and creating original flavors. Yes, he has created a Pretzels and Beer marshmallow. And a Ginger -Wasabi one was well.

This is when Mitchell decided he would open up MitchMallows. “Candy,” Mitchell explains, “is memories…Everyone has a good feeling about candy.” He knew he had a product that could sell and he knew there would be a market.

But having an idea is one thing—implementing it is something else entirely. Luckily for Mitchell he learned the pragmatics of opening his own culinary business with help from Volunteer Lawyers for the Arts.

Putting his time, assets, and energy into marshmallows was a big step—but it wasn’t a forced decision. “It felt right,” Mitchell says. “I agonize over details, but ultimately I go with my gut.”

The process of opening a culinary operation in New York City took Mitchell another half year and he eventually found a rental kitchen space through the Queens Economic Development Corp’s Long Island City’s entrepreneurial space

Now, Mitchell spends about half of his time making MitchMallows and the other half keeping his business in order from behind a computer.

“Making marshmallows,” Mitch says, “is a Zen moment for me. I even lose track of time when I’m making them.”

I’d also wager Mitchell probably loses track of all his adventurous ideas. Right now MitchMallows has around 36 flavors and the list is growing. “My goal,” Mitchell says, “is to create a whole meal in marshmallow form.”

But Mitchell isn’t exactly a mad, whimsical, Willy-Wonka character. He has a chef’s love of food, creative new ideas, and the guts (and patience) to take them through a test run.

His ideas would make any molecular gastronomist jealous. Consider his Tomato MitchMallow. After roasting it over a flame he puts it between bread and adds lettuce and a piece of bacon. It’s a BLT crossed with a s’more. It’s weird—but it works.

At the core MitchMallows is about new ideas and passion. “Where my mind takes me,” Mitchell says, “my marshmallows go.” But there’s also something else. Mitchell has the energy to try out new ideas, regardless of how far off the map they may seem and he has the political skills to enlist support from local organizations geared to help small businesses. He’s a pragmatic leader who pushes an agenda, gets things done, and makes marshmallows.

If you want to visit Mitchell and try some of his MitchMallows head to the Brooklyn Foodshed Market on Sundays.


[1] For those of you who don’t know how to make marshmallows: it’s not a new recipe. In fact, it’s 4,000 years old and can be traced back to the Egyptians who made the chewy treats from marsh mallow plant sap mixed with honey.

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BLG Leadership Insights Managerial Competence

Pragmatism Over Personality: NBC’s New Head Honcho Isn’t Exactly The Hollywood “Love You, Babe” Type

The entertainment business has long been filled with larger-than-life charismatic figures, both on-camera and behind the scenes. There’s a commonly-held belief that the players calling the shots are as charismatic as the characters portrayed on-screen (a belief perpetuated by entertainments like the long-running HBO series, Entourage.)  However, even in show business, effective leadership is not the result of some sort of intangible, other-worldy , mystical charismatic quality but rather on a set of real-world, nuts-and-bolts pragmatic skills of execution.

New NBC Universal chief executive Stephen B. Burke is of the school of thought that one need not be showy to effectively lead in the business we call show. According to an article by Tim Arango and Bill Carter published in The New York Times entitled “A Little Less Drama at NBC,” Burke isn’t exactly known as your typical Hollywood, “Love ya’, babe” schmoozer.  In an industry known for double talk and lip service, Burke is known for his direct, no-nonsense approach. Former employee at Disney, Michael Lynton told the Times, “He’s very direct. There’s very little beating around the bush.”  Tellingly, Burke was uninterested in being interviewed for the piece.

Burke’s record at Comcast, where since 1998, he has held the number two position behind Brian L. Roberts (the son of Comcast founder, Ralph J. Roberts) speaks for itself. Under Burke, Comcast’s revenues jumped from $6 billion in 1999 to $36 billion in 2009. Stocks went from $8.19 a share in ’99 to $15 in 2009.

Burke’s early dealings at NBC already suggest a push away from a culture of personality, characterized by politics and internal struggle, and into a more open culture. Rather than holding meetings with executives in his lush office in Rockefeller Center, he’s been holding them at a chain coffee shop in Midtown Manhattan. In a year in which the company suffered brand depreciation in the midst of the Jay Leno-Conan O’ Brien fiasco, perhaps a more pragmatic, less personality based brand of leadership is essential to put NBC Universal back on top.

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Features Leadership On the Edge

5 Leadership Movies for the Break

Last year I recommended 9 classic leadership movies you should watch over the winter break. A year has quickly flown and before everyone kicks up their feet I’d like to submit another list of classic movies that can illuminate essential leadership lessons.

These movies are entertaining, but they can also help leaders understand more about their leadership style and perhaps themselves.

If you want to make any additions, please do.

1. Paths of Glory

Col. Dax (played by Kirk Douglas) is a WWI commander in the French army who has to deal with mutiny and a glory-sniffing general during a futile attack. Leadership, under great stress, is keenly studied in this Stanley Kubrick film.

2. Mr. Smith Goes to Washington

Jefferson Smith (James Stewart) is thrown into a leadership position purely by luck and is forced to navigate Washington’s treacherous political landscape. It’s a leadership tale about never giving up and, under the surface, it depicts how organizations move under the surface.

3. 12 Angry Men

I showed parts of this movie to my class this year and was again struck about how much it deals with the pragmatics of leadership. Juror Number 8 (Henry Fonda) has to build a coalition around his defense of a Hispanic boy convicted of murder.

4. Mutiny on the Bounty


This might be a better exposition of leadership gone bad, but it’s still a compelling account of many leadership themes.

5. Norma Rae

Norma Rae (Sally Field)  fights for longer smoke breaks as well as the unionization of her factory. It’s a leadership story that loudly declares anyone can be a leader if they focus on getting tangible results.

Finally, if you’re concerned with leadership and you want a feel-g00d experience,  great dialogue about coaching, motivation, and engagement, a great case on friendship beyond hierarchies, and if you just want to take the family to see a great movie–run to the nearest theater and see The Kings Speech.

Pic Credit: practicalowl

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BLG Leadership Insights

The Quest for the Foundations of Mathematics Or How to Push New Ideas

Recently, I read a new comic book entitled, Logicomix by Apostolos Doxiadis and Christos Papadimitriou, that shines light on the world of philosophy, mathematics, and….organizational leadership. Logicomix is first and foremost a story about the search for the foundations of mathematics. While the book takes a studied look at many mathematicians and logicians it focuses on the life of Bertrand Russell. The drama of the story stems from the seemingly inevitable madness of 20th century logicians. Russell himself stood on the edge of madness as he worked tirelessly to ground mathematics in logic.

Logicomix excels in observing the stress and the madness mathematicians face when they play with macro-concepts, astronomical contradictions, and diverging theories. Their world is one where new ideas need to be methodically established and presented in the harshest critical light. Strung throughout the discussion of mathematics Logicmix also defines and presents the philosophical problems of the 20th century. Indeed, European philosophical thought, leaning towards idealism in the middle of two World Wars, drove Russell, his pupil Wittgenstein, and many others towards the fervent search for the foundations of mathematics.

In the final analysis, philosophy and organizational leadership are rooted in the world of rhetoric, the world of debate, and the world of dialogue. The rhetoric of philosophy—or better still, the rhetoric among philosophers, is a remarkable source that can enhance one’s leadership capacity for pushing new ideas forward.

One of the challenges that leaders face is how to push ahead on new ideas. Thomas Kuhn reminds us how often paradigms trap our thinking and create blinders. The sheer struggle to take off the blinders and move ahead may be an exhausting lifetime journey. The world of philosophy is a world in which dialogue and progression seems to be a running stream, but even in this world, which we would think to be the epitome of expansive discussion—there is a struggle for new ideas. Logicomix not only states this clearly, but it illustrates this point deftly.

This video is part 1 of 3. I recommend you watch them all to observe the comic’s unique origins!